Tech Tips
Florida SHOTS BlogRecent Tech Tips Posts
Having Login Issues?
Each organization has at least one user designated as the Local Organization Administrator (LOA) to maintain their Personnel List. This includes resetting passwords, activating and unlocking other user accounts within the organization. If you don’t know who your LOA is, select the “Customer Service” Florida SHOTS menu option then click “Contacts.” The name and contact information will be displayed, and can reach out for future login issues. The Florida SHOTS help desk is also available for login assistance and can be reached at 877-888-7468, option 2.
2026 Florida SHOTS Survey
We need your feedback! Florida SHOTS is conducting an online survey open to all Florida SHOTS participants. Your feedback can help assess what’s working and what we can continue to improve upon. Take the 2026 survey HERE.
Florida SHOTS Newsletter: January 2026
Local Organization Administrator Duties Refresh Your Personnel List for the New Year Each organization enrolled with Florida SHOTS has at least one user designated as a Local Organization Administrator (LOA) to manage their account. LOAs are responsible for maintaining an accurate and current Personnel List, including adding new users and unlocking passwords. They’re also responsible for making sure that only authorized users have access to Florida SHOTS—including removing personnel who leave the practice. Need help with these responsibilities? We’ve got you covered! Check out our resources below! Learn More! We have a recorded training and printable guide (in both English and Spanish) for step-by-step instructions of all these important duties. See all Resources The Florida SHOTS information system is located on a secure server with password-restricted access. We use the latest encryption and firewall safeguards. All accounts are given access to the system only after we have verified that they have appropriate licensing in the state of Florida. Protected & Secure Did You Know? New users who do not log in within three days of their account being created will be automatically inactivated. Additionally, existing users who don’t login during a 60-day period and those who are not confirmed at the end of the Organization’s User Confirmation period will also be automatically inactivated. The Local Organization Administrator will need to activate the account to continue with access. Tech Tips “What if I’m not sure who my Local Organization Administrator is?”Under the Customer Support Florida SHOTS menu option you can find out who your Local Organization Administrator (LOA) is. Once you select “Contacts” you will see the name and contact information of the LOA who can assist with any login issues. They can reset your password, activate, and unlock your account. The Florida SHOTS help desk is also available for login assistance and can be reached at 877-888-7468, option 2.
Annual User Confirmation
Organizations are responsible for ensuring that only authorized personnel have access to Florida SHOTS. In an effort to maintain a secure site, organizations will have an annual User Confirmation period. Local Organization Administrators (LOA) will have a 90-day period to confirm all the users that need to continue with access. Users who are not confirmed at the end of the confirmation period will have their accounts automatically inactivated.You can find step-by-step instructions on completing the user confirmation HERE. Also available in Spanish.
Don’t Forget to Check Your Codes!
Providers that electronically upload their vaccine data need to ensure their EHR’s immunization table has the correct CVX, MVX and VIS codes. Having incorrect codes can result in vaccine messages getting rejected and not transferring to the patient records. Make sure to regularly review and update to ensure you have the correct codes. See here for important links: 1. CVX code table: Immunization codes sent by your EHR to FLSHOTS. 2. MVX code table: Vaccine manufacturers table. 3. Vaccine Information Statements (VIS) dates: These are the most up-to-date CDC patient vaccine information forms. To learn more data upload tips, visit flshotsusers.com/training/live-training and sign up for the “Data Quality Report” training offered every month.
Florida SHOTS Office Hours
Join us for our Office Hours session where you can bring your Florida SHOTS questions and hear trending questions we are getting from users across the state. Click on the date to register! (EST) Wednesday, October 8, 12:00pm
Annual User Confirmation
To increase security and only allow authorized users to access Florida SHOTS, Local Organization Administrators (LOAs) will need to confirm users within their organization each year. Seven days prior to the user confirmation period starting, an alert will be displayed when the LOA logs in to Florida SHOTS and the LOAs will also receive an email notification the day before. LOAs will have a 90-day period to complete the confirmation within Florida SHOTS. Users that are not confirmed will no longer have access to Florida SHOTS. See step-by-step instructions for the User Confirmation process in our short video or this quick guide.
Providers Authorized to certify the Form DH 680
Healthcare providers can create a certified Certificate of Immunization (DH Form 680) in Florida SHOTS. The form is legal and valid in the state of Florida for admittance to schools and daycare facilities. The algorithms set to complete the form are in accordance with the Florida statutes which determine who can certify each part of the Form 680 based on the medical license defined under in the statutes themselves. You can review which providers are able to issue each part of the form HERE.
Preventing Duplicate Patient Records
Did you know there are a few things you can do to prevent duplicate records from ever being created? Providing full names, up-to-date addresses, and completing as many fields as possible allows Florida SHOTS to cross-reference information and update existing records. Also, remember to click on “Release Patient Record” when you’re finished with the patient record to prevent locked records and uploading errors.
Adding Observations and Adverse Events
Florida SHOTS uses “Observations” to document contraindications and precautions to receiving certain vaccinations. An observation is also required to be recorded in the system in order to issue a vaccine exemption - Part C on a DH680 form. Additionally, users can add risk factors as observations to indicate non-routine administration of vaccines. When recorded, these observations will influence patient immunization schedules, forecasting, and Reminder/Recall reports. Find step by step instructions on how to document in the patient record HERE. Also available in Spanish.