Contact Florida SHOTS

Contact

Contact

P: 877.888.7468 (SHOT)
F: 850.412.5801
[email protected]
4052 Bald Cypress Way, Bin A-11
Tallahassee, FL 32399-1719

Florida SHOTS Help Desk

Free support for Florida SHOTS and Vaccines for Children (VFC) issues Monday-Friday, 8 A.M. – 5 P.M. ET, including: 

  • Merging duplicate shot records 
  • Adding account administrators and unlocking accounts 
  • Questions about any Florida SHOTS features 
  • Requesting Florida SHOTS materials 
  • General immunization questions
  • VFC accounts, orders and temperature logs (Choose Option 1)

Field Trainers

(Assist private healthcare practices with Florida SHOTS training issues)

Keenan Farrar 

813.382.7140 

K[email protected] 

  • Bay 
  • Calhoun 
  • Charlotte 
  • Citrus 
  • Collier 
  • DeSoto 
  • Dixie 
  • Escambia 
  • Franklin 
  • Gadsden 
  • Gilchrist 
  • Glades 
  • Gulf 
  • Hamilton 
  • Hardee 
  • Hendry 
  • Hernando 
  • Highlands 
  • Hillsborough 
  • Holmes 
  • Jackson 
  • Jefferson 
  • Lafayette 
  • Lee 
  • Leon 
  • Levy 
  • Liberty 
  • Madison 
  • Manatee 
  • Monroe 
  • Okaloosa 
  • Pasco 
  • Pinellas 
  • Polk 
  • Santa Rosa 
  • Sarasota 
  • Suwannee 
  • Taylor 
  • Wakulla 
  • Walton 
  • Washington

Fatima Aviles 

904.248.9370 

F[email protected] 

Español **Available for Spanish statewide** 

  1. Alachua 
  2. Baker 
  3. Bradford 
  4. Brevard 
  5. Broward 
  6. Clay 
  7. Columbia 
  8. Duval 
  9. Flagler 
  10. Indian River 
  11. Lake 
  12. Marion 
  13. Martin 
  14. Miami-Dade 
  15. Nassau 
  16. Okeechobee 
  17. Orange 
  18. Osceola 
  19. Palm Beach 
  20. Putnam 
  21. Seminole
  22. St. Johns 
  23. St. Lucie 
  24. Sumter 
  25. Union 
  26. Volusia 

Data Upload Field Team

Technology Field Representative

(Provides software development support)

Implementation Specialists

(Provide support to healthcare provider practices to start with data upload)

David Krauss

904.629.5476

[email protected]

Serving practices that use the following medical software packages:

  1. AdaptaMed 
  2. Advanced Data Systems Corp
  3. AdvancedMD
  4. Allscripts: Professional, Touchworks, Paragon, Sunrise
  5. American Medical Software 
  6. AMOS
  7. Aprima - eMDs
  8. Athena Health
  9. CareCloud
  10. CareDox
  11. CollaborateMd / Claimgear
  12. Comtron Medgen EHR
  13. CPSI
  14. CureMD
  15. DocUtap
  16. DRS Enterprise
  17. eClinicalWorks
  18. ehrTHOMAS
  19. GeniusDoc
  20. GloStream
  21. Henry Schein-MicroMD
  22. iSalus Healthcare
  23. Kareo
  24. MDRhythm
  25. MedHost
  26. Meditab IMS Clinical
  27. ModuleMD WISE
  28. NCG Medical (Perfect Care)
  29. Nextgen Enterprise 
  30. Office Ally
  31. Office Practicum
  32. Omni MD
  33. PyraMED
  34. STI Computer Services
  35. SureScripts

Colleen Tully

904.755.5167

[email protected]

Serving practices that use the following medical software packages:

  1. Acrendo
  2. Agastha
  3. Agility
  4. Allscripts: Practice Fusion
  5. Amazing Charts: Harris CareTracker 
  6. AntWorks
  7. Axion Health
  8. Bizmatics-PrognoCiS 
  9. blueEHR
  10. Centriq
  11. Cerner Corporation-Powerworks, Millenium
  12. ChartAccess
  13. CompuGroup Medical
  14. e-MDs: Practice Partner, Medisoft Clinicals
  15. e-med Practice
  16. Epic
  17. Falcon Physician
  18. Flatiron
  19. Focus School Software
  20. GE Centricity
  21. GlaceEMR
  22. Greenway Health: Primesuite, Intergy, Medware
  23. Health Care Systems
  24. Hello Health
  25. InSync
  26. Intermedix Medios
  27. iPatientcare
  28. McKesson: iKnowMed, Horizon
  29. MDFlow Systems
  30. MDLand
  31. MDVita
  32. MEDENT
  33. Med+Proctor
  34. Medicat
  35. MEDITECH
  36. Nextgen Office
  37. NovoClinical
  38. OneTouch EMR
  39. PDX
  40. Pediatric Concierge
  41. Physicians Computer Company, PCC
  42. Practice Choice
  43. Professional Software for Nurses, Inc
  44. Pulse Systems
  45. Quanum
  46. Script Management Partners
  47. Sevocity
  48. SOAPware
  49. Sorrell Solutions, LLC
  50. STC ImmsLink
  51. TriMed technologies (Expert Practice Manager)
  52. Vipa Health Solutions (SmartEMR)
  53. Waiting Room Solutions

Data Quality Specialist

Gretchen Cotter

786.271.6453

[email protected]

Serving practices with a thorough data quality analysis:

  • Full review of your data in Florida SHOTS using the Data Quality Tool
  • Review of immunization codes within your software
  • Review of all rejections, warnings, and accepted data
  • Patient chart review to look for discrepancies in documentation between the patient’s chart, EHR, and data reported to Florida SHOTS

Post-Implementation Support

(Customer support for data upload offices who need training and troubleshooting with their EMR's immunization interface)