P: 877.888.7468 (SHOT)
F: 850.412.5801
[email protected]
4052 Bald Cypress Way, Bin A-11
Tallahassee, FL 32399-1719
Florida SHOTS Help Desk
Free support for Florida SHOTS and Vaccines for Children (VFC) issues Monday-Friday, 8 A.M. – 5 P.M. ET, including:
- Merging duplicate shot records
- Adding account administrators and unlocking accounts
- Questions about any Florida SHOTS features
- Requesting Florida SHOTS materials
- General immunization questions
- VFC accounts, orders and temperature logs (Choose Option 1)
Field Trainers
(Assist private healthcare practices with Florida SHOTS training issues)
Keenan Farrar
- Bay
- Calhoun
- Charlotte
- Citrus
- Collier
- DeSoto
- Dixie
- Escambia
- Franklin
- Gadsden
- Gilchrist
- Glades
- Gulf
- Hamilton
- Hardee
- Hendry
- Hernando
- Highlands
- Hillsborough
- Holmes
- Jackson
- Jefferson
- Lafayette
- Lee
- Leon
- Levy
- Liberty
- Madison
- Manatee
- Monroe
- Okaloosa
- Pasco
- Pinellas
- Polk
- Santa Rosa
- Sarasota
- Suwannee
- Taylor
- Wakulla
- Walton
- Washington
Fatima Aviles
Español **Available for Spanish statewide**
- Alachua
- Baker
- Bradford
- Brevard
- Broward
- Clay
- Columbia
- Duval
- Flagler
- Indian River
- Lake
- Marion
- Martin
- Miami-Dade
- Nassau
- Okeechobee
- Orange
- Osceola
- Palm Beach
- Putnam
- Seminole
- St. Johns
- St. Lucie
- Sumter
- Union
- Volusia
Data Upload Field Team
Technology Field Representative
(Provides software development support)
Implementation Specialists
(Provide support to healthcare provider practices to start with data upload)
David Krauss
Serving practices that use the following medical software packages:
- AdaptaMed
- Advanced Data Systems Corp
- AdvancedMD
- Allscripts: Professional, Touchworks, Paragon, Sunrise
- American Medical Software
- AMOS
- Aprima - eMDs
- Athena Health
- CareCloud
- CareDox
- CollaborateMd / Claimgear
- Comtron Medgen EHR
- CPSI
- CureMD
- DocUtap
- DRS Enterprise
- eClinicalWorks
- ehrTHOMAS
- GeniusDoc
- GloStream
- Henry Schein-MicroMD
- iSalus Healthcare
- Kareo
- MDRhythm
- MedHost
- Meditab IMS Clinical
- ModuleMD WISE
- NCG Medical (Perfect Care)
- Nextgen Enterprise
- Office Ally
- Office Practicum
- Omni MD
- PyraMED
- STI Computer Services
- SureScripts
Colleen Tully
Serving practices that use the following medical software packages:
- Acrendo
- Agastha
- Agility
- Allscripts: Practice Fusion
- Amazing Charts: Harris CareTracker
- Axion Health
- Benchmark Systems
- Bizmatics-PrognoCiS
- blueEHR
- Centriq
- Cerner Corporation-Powerworks, Millenium
- ChartAccess
- CompuGroup Medical
- e-MDs: Practice Partner, Medisoft Clinicals
- e-med Practice
- Epic
- Falcon Physician
- Flatiron
- Focus School Software
- GE Centricity
- GlaceEMR
- Greenway Health: Primesuite, Intergy, Medware
- Health Care Systems
- Hello Health
- InSync
- Intermedix Medios
- iPatientcare
- McKesson: iKnowMed, Horizon
- MDFlow Systems
- MDLand
- MDVita
- MEDENT
- Med+Proctor
- Medicat
- MEDITECH
- Nextgen Office
- NovoClinical
- OneTouch EMR
- PDX
- Pediatric Concierge
- Physicians Computer Company, PCC
- Practice Choice
- Professional Software for Nurses, Inc
- Pulse Systems
- Quanum
- Script Management Partners
- Sevocity
- SOAPware
- Sorrell Solutions, LLC
- STC ImmsLink
- TriMed technologies (Expert Practice Manager)
- Vipa Health Solutions (SmartEMR)
- Waiting Room Solutions
Data Quality Specialist
Gretchen Cotter
Serving practices with a thorough data quality analysis:
- Full review of your data in Florida SHOTS using the Data Quality Tool
- Review of immunization codes within your software
- Review of all rejections, warnings, and accepted data
- Patient chart review to look for discrepancies in documentation between the patient’s chart, EHR, and data reported to Florida SHOTS
Post-Implementation Support
(Customer support for data upload offices who need training and troubleshooting with their EMR's immunization interface)