Contact Florida SHOTS

Florida SHOTS Help Desk

F: 850.412.5801

4052 Bald Cypress Way, Bin A-11
Tallahassee, FL 32399-1719

Free support for Florida SHOTS and Vaccines for Children (VFC) issues Monday – Friday, 8 A.M. – 5 P.M. ET, (closed from 12 P.M. – 1 P.M. daily) including:

Merging duplicate shot records
Adding account administrators and unlocking accounts
Questions about any Florida SHOTS features
General immunization questions
VFC accounts, orders and temperature logs (Choose Option 3)

Vaccine Record Request

Learn how to request your vaccination record.

Field Trainers

Field Trainers assist private health care practices with Florida SHOTS training.

Please note: The staff listed do NOT have access to patient record requests. Learn how to request your vaccination record.

Fatima Aviles

Español **Available for Spanish statewide**

Keenan Farrar

Keenan.Farrar@FLhealth.gov

Data Upload Field Team

Please note: The staff below do NOT have access to patient record requests. Learn how to request your vaccination record.

Implementation Specialists

Implementation Specialists provide support to health care provider practices to start with data upload and comprehensive data quality analysis.

Colleen Tully

Data Validation Support

Troubleshooting EHR Connection to Florida SHOTS
Data Upload Report Training
One-on-one webinar training

Whitney Hachem

Data Quality Analyst

Data Rejection Support
VFC Data reconciliation for uploading providers
Review EHR Vaccine Tables

Jennifer Hagans

Technology Field Representative

Technology Field Representatives provide software development support and comprehensive data quality analysis.

New EHR Development Support
HL7 Technical Support