Florida SHOTS Blog
The latest news and updates from the Florida SHOTS team.

Recent Posts
Avoid Duplicate Records
From time to time, you may come across duplicate patient records in Florida SHOTS. Did you know there are a few things you can do to prevent them from ever being created? Providing full names, up-to-date addresses, and completing as many fields as possible allows Florida SHOTS to cross-reference information and update existing records. Also, remember to click on “Release Patient Record” when you’re finished to prevent locked records and uploading errors.
Florida SHOTS Help Desk Holiday Hours
With holidays approaching, please note that the Help Desk will be unavailable on the dates below: Monday, December 23, 2024 Tuesday, December 24, 2024 Wednesday, December 25, 2024 Tuesday, December 31, 2024 Wednesday, January 1, 2025
2024 Holiday VFC Vaccine Shipping and Ordering Schedule
Reminder for Vaccines for Children/Vaccines for Adults (VFC/VFA) providers: Orders generated after December 12 may not ship until January 2, 2025. There will be no deliveries from December 23rd to January 2nd. If you have specific questions, you may contact the VFC Program via email at FloridaVFC@FLHealth.gov or via phone at 1-877-888-7468.
Florida SHOTS Live Webinar: Patient Record Overview
During this webinar we will provide an overview of a patient record within Florida SHOTS. Topics will include updating record status, demographics, checking immunization status, and reviewing vaccination list. We will also review the Reminder/Recall report that shows a list of your patients who are due or overdue for any vaccines. Click on the below date (in EST) to register. Thursday, December 5, 12:30pm Wednesday, December 11, 12:30pm* SPANISH Wednesday, December 18, 12:00pm
Florida SHOTS Newsletter: November 2024
Vaccines for Children (VFC) Inventory Updates Report Spoiled/Wasted Vaccines In the aftermath of the recent hurricanes, providers may have experienced power outages or other challenges with maintaining your VFC vaccine inventory. All spoiled, wasted, and expired vaccines must be manually removed from your inventory and reported within Florida SHOTS. The vaccines will likely need to be returned using pre-paid labels that will be requested from the system as well. There are a few steps in the process, and it's important to make sure your office completes them all properly. Don't worry, we have several training materials to make this process as easy as possible. Learn More! Check out our short video or training guide for step-by-step instructions to help you with this process. The Florida SHOTS information system is located on a secure server with password-restricted access. We use the latest encryption and firewall safeguards. All accounts are given access to the system only after we have verified that they have appropriate licensing in the state of Florida. Protected & Secure Did You Know? Under the "Customer Service" menu option within the system, you can find out who your Local Organization Administrator (LOA) is! Once you select “Contacts” you will see the name and contact information of the LOA who can assist with any login issues. They can reset your password, activate, and unlock your account. The Florida SHOTS help desk is also available for login assistance and can be reached at 877-888-7468, option 2. Tech Tips "Does the "User Confirmation Process" apply to all organizations?" Yes. All organizations will be assigned a 90-day period where its Local Organization Administrator (LOA) must confirm current users in their assigned service sites who need access to Florida SHOTS. At the end of this period, any users not confirmed will no longer have access. Learn more in our short video or this quick guide.
VFC Inventory Maintenance
VFC vaccines that have spoiled or wasted need to be manually removed from the inventory within Florida SHOTS. Find step-by-step instructions HERE to complete the adjustment, reporting and request shipping label if applicable. Also available in Spanish.
2024 Holiday VFC Vaccine Shipping
Immunization Section updates for Vaccines for Children/Vaccines for Adults (VFC/VFA) providers. November Orders: There will be no deliveries on November 11, 26, 27, 28 and 29. Orders generated after November 19th may not ship until December 2. December Orders: There will be no deliveries from December 23rd to January 2nd. Orders generated after December 12 may not ship until January 2, 2025.
VFC FAQs
We understand that users may have questions about specific Vaccines for Children (VFC) functions within Florida SHOTS. During this webinar, we will review how to add/edit calibration certificates to your vaccine storage units, add VFC function access to user accounts, complete inventory adjustments for spoiled/wasted vaccines, and address inventory discrepancies during the ordering process. Click on the below date (in EST) to register. Thursday, November 7, 12:30pm Tuesday, November 12, 12:30pm * Spanish Wednesday, November 20, 12:00pm