Duplicate patient records take time, effort, and resources to correct, but there are simple steps you can take to minimize these duplicates. When you search for a patient, if more than one patient record comes up, hover over the names to see the patient’s address and current immunization provider (CIP). Select the record that matches your patient’s information and enter and confirm as much personal information about a patient as possible (such as parent names and address). Remember to release the record as soon as you’re finished. Additionally, if you have a real-time data upload connection from your EHR/EMR to the Registry, try to avoid entering data manually.
If you discover a duplicate patient record, call the Florida SHOTS Help Desk to fix it. Never try to manipulate record information to force records to merge, since it’s very difficult to re-separate records once they are incorrectly merged.