Tech Tips
Florida SHOTS BlogRecent Tech Tips Posts
Florida SHOTS Help Desk Holiday Hours
With holidays approaching, please note that the Help Desk will be unavailable on the dates below:Monday, December 23, 2024Tuesday, December 24, 2024Wednesday, December 25, 2024Tuesday, December 31, 2024Wednesday, January 1, 2025
VFC Resources
Vaccines for Children (VFC) participants can access training resources on the Florida SHOTS functions from vaccine inventory maintenance to completing the annual re-enrollment. Whether it’s a guide or video, it will take you step by step on how to complete the function and available in Spanish.Access all of these resources HERE.
Don’t Forget to Check Your Codes!
Did you know that having incorrect or outdated CVX, MVX and VIS codes in your EHR’s immunization table can result in vaccine messages getting rejected and not transferring to patient records? Make sure to regularly review and update to ensure you have the correct codes. See here for important links:1. CVX code table:Immunization codes sent by your EMR to FLSHOTS.2. MVX code table:Vaccine manufacturers table.3. Vaccine Information Statements (VIS) dates:These are the most up-to-date CDC patient vaccine information forms.To learn more data upload tips, visit flshotsusers.com/training/live-trainingand sign up for the “Data Quality Report” training.
Florida SHOTS LIVE Webinar: Updates for Local Organization Administrators
Local Organization Administrators (LOA) are responsible for managing the organization’s personnel within Florida SHOTS. During this webinar, we will review the important User Confirmation update to maintain system security and include managing your Personnel List (adding/activating/ending user access).Click on the below date (in EST) to register.Thursday, June 27, 12:00pm
Help is Available!
Did you know that under the Customer Service Florida SHOTS menu option you can find out who your Local Organization Administrator (LOA) is? Once you select Contacts it displays the name and contact information of the LOA who can assist with your login issues. They can reset your password, activate, and unlock your account.The Florida SHOTS help desk is also available for login assistance and can be reached at 877-888-7468, option 2.
Upcoming Local Organization Administrator Update
In our continued efforts to keep Florida SHOTS safe and secure, Florida SHOTS released an update prompting users to review their profile. Users must provide an email address and select the site(s) of the location(s) where they work. Soon, the next phase of this release will be deployed for the Local Organization Administrators (LOA) to confirm those users for their site. When a LOA logs in to Florida SHOTS, they will be provided with a list of system users under their organization who can access Florida SHOTS. To make sure these system users have continued access to Florida SHOTS, the LOA will need to confirm that that the users are still affiliated with the organization and should be granted continued access. This confirmation process is expected to be completed annually during the organization’s enrollment date anniversary.
Help is Available!
Did you know that at the top of every screen there’s a “Help Text” icon? Click on it to show (or hide) detailed information about each page and helpful tips!You can also find the icon beside many text fields. When clicked on, the help text will drop-down to appear at the top of the page with an explanation of those criteria fields highlighted in yellow.
2024 Florida SHOTS Survey
Florida SHOTS is conducting an online survey open to all Florida SHOTS participants. Your feedback can help assess what’s working and what we can continue to improve upon.Take the survey HERE.
Maintaining an Accurate Personnel List
Users designated as Local Organization Administrators (LOAs) for the organization’s Florida SHOTS account are responsible for maintaining an accurate and current Personnel List. This includes terminating users who are no longer associated with the organization or no longer need access. Learn how to terminate user accounts and other responsibilities in our “Quick Tips for Local Organization Administrators” guide or videos on www.flshotsusers.com.
Florida SHOTS User Profile Review
When a user logs in to Florida SHOTS, they will be directed to their User Profile page, where they must provide a valid email address for future communications and indicate one or more Service Sites where they work.Users will be given some grace period to complete the information on the profile page. If the information is not completed after the grace period, the user’s access to Florida SHOTS functionality will be restricted until the missing profile information is provided. See our new short video for step-by-step instructions!