tech tips

tech tips

Importance of Correct Lot Numbers

Florida SHOTS provides the “Shots Recorded” totals to VFC providers when placing VFC vaccine orders on the inventory confirmation page. This total may not always match the totals entered in the “Doses Administered” column, and in many cases this is due to the lot number not being entered correctly in the patient record. The most common errors are entering extra characters and entering the letter “O” instead zeros. 

For users who are responsible for receiving new shipments in Florida SHOTS, it’s important to compare and confirm the lot numbers in the registry and on the actual vaccines before applying that receipt to your VFC inventory. If there are any differences, you can edit the information in Florida SHOTS before applying the receipt to your VFC inventory. And, remember: For Pentacel, MMR, VZV and Proquad, the lot number on the box should be used.

Click HERE to see steps on how to complete the edit or HERE for Spanish.

Florida SHOTS Compatible Data Loggers

Have you heard about the new requirement for Vaccines for Children (VFC) providers to have at least one calibrated data logger as a backup thermometer? You can find a current list of data loggers that are compatible to use with Florida SHOTS HERE.

If you have questions about whether your data logger is compatible with Florida SHOTS, please contact the Florida SHOTS Help Desk.

New “SHOTS Tracker” Now Available Online!

Check out the current online issue of our newsletter, “SHOTS Tracker.”  In this issue, we highlight the “Current Announcement” section on the registry login page, which is the quickest way to find details about recent Florida SHOTS updates and changes. This issue also features tips on minimizing duplicate records, tech tips, and much more! You can access it here in English or Spanish.

Save Time with Better Data!

Florida SHOTS users and patient records are integral parts of a data universe that thrives on information. Users make a great impact by entering as much verified information as possible in a timely manner.  When each of us does our part in ensuring complete, correct, and current information, time is saved by not having to adjust inaccurate or duplicate records. This means that the correct patients get the vaccinations they need on schedule. Take the time now to save time later.


Florida SHOTS Compatibility with Microsoft Edge!

We are excited to announce that the Florida SHOTS registry will now be accessible using Microsoft Edge and Internet Explorer versions 9+ and will not require "Compatibility View.”

As we install this update, Florida SHOTS is expected to be unavailable from 6:00PM EST, Friday, January 6 through approximately 8:00PM.

For assistance using Florida SHOTS following the maintenance period, please contact the Florida SHOTS Help Desk at 1-877-888-7468 (SHOT).

Missing Vaccine Records

If you’re a data upload participating office and you notice a patient record is missing a vaccine, it’s important to research the problem to correct it and possibly prevent future errors. There are a few possible causes, and most can be easily fixed in your software. For example, the vaccine record may have been rejected due to sending the incorrect CVX code. Or perhaps your office forgot to include the patient’s address in the file.

By running an Upload Log Report in Florida SHOTS, you can quickly determine the reason for the rejection and get it corrected. You can access the recorded webinar to learn how to run your Upload Log Report HERE.

Microsoft Windows 10 Users

Microsoft Windows 10 users have Microsoft Edge available for an Internet browser. Remember that Florida SHOTS is only compatible with Internet Explorer. You will need to click on the start button and choose Internet Explorer from the list of programs. More detailed browser requirements can be found at

Having VFC Temperature Log Problems? We’ve Got You Covered.

Got errors? If you receive a message that your Log Tag temperature file has failed to upload, or has been “blocked due to content errors,” don’t worry! There are simple steps you can take to find the problem and fix it.

First, always click on the “View File” button to see what’s causing the error. Most of the time, it’s as simple as having the wrong storage unit identifier listed in Florida SHOTS. Other issues could involve your software settings, Log Tag battery, or incorrect file format. Check out our troubleshooting resources to help you get back on track quickly and easily:

For providers just getting started with your data logger, make sure to check out our “Log Tag Basics” training video.

Download Tips for Florida SHOTS

Need assistance downloading files from Florida SHOTS? A small adjustment in your Internet Explorer settings may solve your downloading troubles. Make downloading these files from Florida SHOTS simple and easy: Upload Logs, Reminder/Recall, Forms, Assess Immunization Levels, and Reports.

“Download Tips” continues to be one our most popular resources for Florida SHOTS users. Click here for the most recent version.