About Data Exchange
How do we add a service site to our Florida SHOTS account?
Contact your Implementation Specialist and provide the site name, full address, phone number, contact, and site identifier.
What HL7 versions does the state accept?
Florida SHOTS accepts versions 2.3.1 and greater.
Where can we find the error log files on those patient records that our office uploaded to Florida SHOTS?
The log files are placed in the inbox folder of the sFTP account as well as in your Florida SHOTS account. Download this guide for more information about reviewing log files and transaction statistics.
How long do the error log files remain in the inbox folder?
Logs are removed from the inbox after 30 days. We encourage users to download logs to their own network/computers.
When can I expect to receive my log files?
Log files are prepared at the close of the business day on which they were submitted.
How often does Florida SHOTS process files after my office uploads them?
Batch upload files are processed hourly within 24 hours. Web services data exchange messages are processed in real-time.
How can our office get retrained on sending our shots from our EHR?
Contact Post-Implementation Support for additional training.
Does my EHR have an interface?
All participating software providers are listed on this site.
If my EHR does not have a data exchange linkage or interface, who should I contact for assistance?
Diane McLeod is the Florida SHOTS Technology Field Rep who works with medical software companies to develop these linkages.