Frequently Asked Questions

Frequently Asked Questions

Find updated and easy-to-understand answers to some of the most common questions we get from users.

About the Registry

How much does it cost to use the Florida SHOTS registry?

There is no cost to have immunization records maintained in the registry or for authorized users to access the registry. All usage, training, and help desk support are absolutely free.
 

Does the registry only cover childhood vaccinations?

Florida’s immunization registry covers all immunizations for all age groups.
 

Are schools and child care centers able to verify shot records online?

Florida SHOTS certified electronic signature DH Form 680 is available and accessible to any school or licensed child care center enrolled in Florida SHOTS. By Administrative Rule 64D-3.046, F.A.C., facilities can now accept electronically certified 680s from their students.

Schools and child care centers can also search and print certified form 680s without the extra step of having to contact doctors’ offices or parents for missing records.
 

Where can I find additional information about managing my VFC account or vaccines in Florida SHOTS?

For an overview of frequently asked questions, visit the VFC Frequently Asked Questions website. To find information specifically about functionality within Florida SHOTS, view our Guides and Recorded Webinars pages.
 

What records are included in Florida SHOTS?

Immunization records for patients who receive services at county health departments, or from private providers who are using the system, are included in the registry. Additionally, Florida SHOTS began loading birth records from the Office of Vital Statistics in January 2003. As of that date all children born in Florida have been automatically added to the system.

Florida is an opt-out state. If a parent chooses to opt out of Florida SHOTS, his or her child’s record will continue to be in the registry, but it will not be accessible to anyone but the child’s current doctor. Parents will have to send a written request to opt a child back into the registry. Florida SHOTS provides Opt-out forms in English, Spanish, and Creole.


Is the Florida SHOTS registry HIPAA-exempt?

Yes. The information it contains is confidential and is only available to authorized professionals via a password-protected login.
 

Who developed and maintains Florida SHOTS?

Florida SHOTS is a program of the Florida Department of Health Immunization Section and is supported by the Centers for Disease Control and Prevention.

The registry is authorized by Section 381.003, F.S.

 

About Data Exchange

How do we add a service site to our Florida SHOTS account?

Contact your Implementation Specialist and provide the site name, full address, phone number, contact, and site identifier.   
 

What HL7 versions does the state accept?

Florida SHOTS accepts versions 2.3.1 and greater. 
 

Where can we find the error log files on those patient records that our office uploaded to Florida SHOTS?

The log files are placed in the inbox folder of the sFTP account as well as in your Florida SHOTS account. Download this guide for more information about reviewing log files and transaction statistics. 
 

How long do the error log files remain in the inbox folder?

Logs are removed from the inbox after 30 days. We encourage users to download logs to their own network/computers.
 

When can I expect to receive my log files?

Log files are prepared at the close of the business day on which they were submitted.
 

How often does Florida SHOTS process files after my office uploads them?

Batch upload files are processed hourly within 24 hours. Web services data exchange messages are processed in real-time.
 

How can our office get retrained on sending our shots from our EHR?

Contact Post-Implementation Support for additional training.
 

Does my EHR have an interface?

All participating software providers are listed on this site.
 

If my EHR does not have a data exchange linkage or interface, who should I contact for assistance?

Diane McLeod is the Florida SHOTS Technology Field Rep who works with medical software companies to develop these linkages.

Contact her at 877.888.7468, ext. 4, or at [email protected]